What makes your products different from other “organic” brands?
Every piece we carry meets our high standards for safety, quality, and sustainability. We focus on GOTS-certified organic cotton, bamboo, and recycled fabrics that are gentle on sensitive skin, durable for family life, and made responsibly from start to finish.
Are your products safe for babies and children with sensitive skin?
Yes — our baby and kids collections are specifically chosen for their hypoallergenic and chemical-free materials. You’ll never find synthetic dyes, flame retardants, or harsh finishes in our products. Every item is designed to be as safe and gentle as it is comfortable.
How long will it take for my order to ship?
Orders are typically processed and shipped within 2–5 business days. You’ll receive tracking information as soon as your package is on its way. During busy seasons or holidays, processing may take a bit longer — but we’ll always keep you updated if there’s a delay.
Will my order arrive in one package?
Because we have multiple warehouses, your order may arrive in separate packages. We do this to ensure you receive each item as quickly as possible instead of waiting for everything to ship together.
What is your return policy?
We want you to love what you ordered. If something doesn’t work out, we accept returns within 30 days of delivery on unused, unwashed items in their original packaging. Simply contact us at chelsea@raworganicclothing.com
to start the process.
My order arrived damaged or incomplete — what should I do?
Oh no! Please email us at chelsea@raworganicclothing.com
within 7 days of delivery with your order number and photos of the issue. We’ll take care of it quickly and make sure you receive a replacement or refund.
How do I use a discount or promo code?
You can enter your promo code during checkout on the “Delivery” page — just before payment. If your code isn’t working, double-check the expiration date or restrictions. Still having trouble? Reach out to us and we’ll help apply it manually if eligible.
How can I stay in the loop on new arrivals and promotions?
Join our Conscious Community Newsletter at the bottom of our homepage! You’ll be the first to know about new collections, limited promotions, and wellness-inspired tips for everyday family life.
What if I need to change or cancel my order?
Once an order is placed, it begins processing right away to keep shipping times quick — so cancellations and changes aren’t guaranteed. If you reach out within a few hours of placing your order, we’ll do our best to assist before it ships.